Good thing about being a Crew / Waiter / waitress / Receptionist, you get to understand everything. Your understanding is expanding, your way of thinking will change, you will become unbothered when you encounter toxic guests, seems like you are learning the behavior of one person, how you do the interactions  without offending the guest. When you work in iHospitality Industry, brace yourself, it is going to be rough, tough but full of excitement. To clear things up, “hindi kami bobo” That's the truth,for us but for those hypocrites? That is the biggest lie.